How We Make Returns Work For You

We believe that having our program in your possession for 30 days is a reasonable amount of time for you to "get to know" the program. Thank goodness for the shipping companies who deliver our products -- they do a great job of tracking shipping and delivery information.  

If after listening to the entire program you decide that you'd like to return the program, simply get in touch via phone call or email and explain why you want to return it. It's our belief that you will get great value from each of our offers, but if you don't, we don't want you to be forced to pay for it. We feel that's a great policy that works well for you and us.

We offer only the best personal and professional development programs in the business and believe that if you honestly listen to the entire program and apply the principles and ideas you learn, it's very unlikely you'll return it.

Making an investment in yourself is best investment you can make . . . period.

To be eligible for a return, your item must be in the same condition it was in when you received it.

Most companies don't allow refunds on downloadable programs. Since we are here to help you improve your life, we want to help you get the information you need to accomplish that very goal.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer. Please send the program to:

Chappell Enterprises, 113 McHenry Road, #226, Buffalo Grove, IL 60089.

There are certain situations where only partial refunds are granted (if applicable):

Books with obvious signs of use.
Any item not in its original condition, is damaged, or missing parts for reasons not due to our error.

Refunds (if applicable) work like this:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If your program is in good condition, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.

Late or missing refunds (if applicable)If you haven’t received a refund within 30 days of return receipt, please contact us at gary@greatlifementors.com We will make sure you are taken care of.

Sale items (if applicable)
Only regular priced items may be refunded; unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at gary@greatlifmentors.com and send your item to: 113 McHenry Road #226 Buffalo Grove Illinois US 60089.

Shipping
To return your product, you should mail your product to: Chappell Enterprises, 113 McHenry Road #226 Buffalo Grove, Illinois, US, 60089

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.